An effective and appropriate digitally delivered services strategy is dependent on the various user needs of individuals, both adults and children. For instance, when it comes to the issue of child security, the most important thing to note is that a bank cannot and should not be expected to supervise every single step of a process involving minors as this would be completely unworkable and ineffective. The bottom line here is that when it comes to digital services, the user needs to come before everything else. Any Digital Service that does not meet the needs of the end users cannot be called efficient and effective.
The digitally delivered Services offered by these banks are only meant for the purpose of aiding in fast cash transactions and are only effective if the requirements of the end users are met. The digital screen or keypad is supposed to facilitate the ease and comfort of the end user while entering in the required details such as his account number, his PIN, his date of birth, and so on. The most important thing to note here is that you as a customer should ensure that your inputs are correct. If any mistakes are made, the least that can happen is that your transaction will be declined.
Most banks, even the smaller ones, are now offering certain automated services through digital service delivery. These services are usually sent via email or phone call to the customer's mobile phone. This automated service usually comes in the form of SMS or MMS and is supplied via an electronic network. When it comes to banks that supply this service, the most common type is the e-mail based one. Most customers prefer e-mail deliveries because they find it easier to manage and to track some transactions that are sent through the electronic network.
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